Check-in Instructions for SunVail 11C

Please go directly to your rental condo, SunVail Condos 11C.

Step 1 – Directions to SunVail Condos, 645 North Frontage Road West, Vail, CO 81657

From I-70, take the main Vail exit, #176. Proceed through the north-side roundabout, opposite side of the highway from the Village and Ski Mountain. Go west on the North Frontage Road. After about 1/2 mile, you will pass under the pedestrian bridge that spans I-70. Take the next right into the (East) driveway for SunVail Condominiums. Park straight ahead, near the East end of the garages and offices.

Step 2 – Parking: Please be sure to display the parking pass we give you. The parking pass can be found inside the condo, in your check-in packet.

Step 3 – Get into your condo: Take the stairs up to Building C, which is directly behind the pool area, in the middle of the complex. Unit 11C is on the 1st floor.

You may use the small lockbox by the door to get a spare key. Enter the lockbox code provided to you on the email, “Check-in instructions for SunVail 11C”. Pull down on the top button to open the lockbox. If it doesn’t work, pull down on the center reset button and try again. Use the spare key to open the door. Once you are inside, please put the spare key back into the lockbox and use the keys provided in the check-in packet (the large white envelope). We recommend the spare key remain in the lockbox in case you forget your key.

Step 4 – Enjoy your stay!

Here is some more important information about your rental:

• Condo phone number – 970-479-0334.
• Detailed information and photos of SunVail 11C can be found at http://www.vailmanagement.com/sunvail-11c/.
• Vail Management office hours – M-F 9am-5pm, and (ski season only) Sa-Su 10am-4pm.
• To reach us – 970-476-4262 or Toll-Free, 800-944-VAIL (8245).
• After hours, use menu option 1 for Reservations and leave a message.
• For after-hours emergencies, call 1-866-276-7514 for our answering service. We have someone on call.
• Money matters:
  1. Cancellations: we will only refund moneys received if the
  Reservation is canceled at least 45 days (30 in summer) prior to your arrival. If you are forced to cancel with less than 45 days (30 in summer) notice, we can only make a refund if we are able to re-book the space.
  Please note that in either case, there is a $100.00 per unit cancellation charge. Deposits for accommodations for christmas, new year’s, president’s day weekend, and fourth of july are not refundable.
  2. Security deposit: a signed damage waiver and a valid major credit
  Card number must be on file.
• We strongly suggest purchasing travel insurance. Vail management company is not resposible for lost or stolen items. Secure your valuables.
• Early check-in/late check-out:
  Our check-in time is 4pm. If you are scheduled to arrive before 4pm, please call our office and we will try to accommodate your plans. Check-out time is 10am. Please contact our office if your departure will be delayed. LATE CHECK-OUTS: In the event that a party has not completely checked out by 10:00am on the date of departure, a fee equal to 25% of the rack nightly rate will be charged. After noon, the fee is equal to 100% of the rack nightly rate.
• Housekeeping:
  Your room rate does not include daily housekeeping service. Linens are changed once during the week if you stay 7 nights or more. You may contact our office during regular business hours to request additional needed supplies.
• Telephone charges:
  A telephone is provided for your convenience at the expense of the condominium owner. Should you or your guests need to make any long distance calls, please make them on a mobile phone, collect, credit card, or charged to a third number. Should we need to charge you for any long distance calls made during your stay, you will be billed an additional $20 handling fee.
• Pets:
  Please leave your pets at home. They are not allowed in our rentals.
• Smoking:
  This is a non-smoking unit. If you must smoke, please smoke outside.

Have a great vacation in Vail!