Check-in Instructions for Evergreen Lodge

Please go directly to your rental condo at Evergreen Lodge.

 

Step 1 – Directions to Evergreen Lodge and Condos, 250 South Frontage Road West, Vail, CO 81657:

From I-70, take the main Vail exit, #176. Proceed to the main roundabout on the South, or Village, side of the freeway. Exit the roundabout going West on the South Frontage Road, toward Lionshead. Before you get to Lionshead, in about 1/4 mile, the road curves to the right, and you will see the eight-story Evergreen Lodge on your left. Turn left into the parking lot and park.

Step 2 – Parking: If you have a car, go to the front desk to get a code for the garage. They are not associated with your rental condo, so they will know nothing about your reservation. Simply tell them that you are guests of Evergreen condo (unit number).  YOU MUST PARK IN THE SPACE WITH YOUR CONDO NUMBER. Tell them if someone is illegally parked in your reserved space. If you do not have a car, there is no need to stop at the front desk.

Step 3 – Get into your condo: Proceed up the elevator to your unit. There are no keys for condo because the front door has a combination lock instead. Use the front door code provided to you in the email, “Check-in Instructions for Evergreen...″. Remember that the buttons are not labeled, so you must assume that 1 is at the top and 5 is at the bottom. Once you enter the code, turn the small knob to the right to unlock the door. If you make a mistake, turn the small knob to the left to reset the lock and try again.

 

Step 4 – Enjoy your stay!

Here is some more important information about your rental:

 

Vail Management office hours – M-F 9am-5pm, and (ski season only) Sa-Su 10am-4pm.

To reach us – 970-476-4262 or Toll-Free, 800-944-VAIL (8245).

After hours, use menu option 1 for Reservations and leave a message.

For after-hours emergencies, call 1-866-276-7514 for our answering

service. We have someone on call.

Money matters:

1. CANCELLATION POLICY: In the event of a cancellation, full refund of any deposit (less a $100.00 cancellation

charge) will be made ONLY if we receive notice 30 days prior to the arrival date. Deposits will be forfeited on

cancellations made less than 30 days prior to the arrival date. Deposits for accommodations during Christmas, New

Year's, Presidents' week, and non-refundable promos are non-refundable. All deposits will be held in an interest

-bearing advance deposit escrow account and the interest inures to the benefit of Vail Management Company.

2. Security deposit: a signed damage waiver and a valid major credit

Card number must be on file.

We strongly suggest purchasing travel insurance. Vail management

company is not resposible for lost or stolen items. Secure your valuables.

Early check-in/late check-out:

Our check-in time is 4pm. If you are scheduled to arrive before 4pm,

please call our office and we will try to accommodate your plans. Checkout

time is 10am. Please contact our office if your departure will be

delayed. There is a $25 late check-out charge for each hour you stay

until noon.

After noon, you will be charged for an extra day.

Housekeeping:

Your room rate does not include daily housekeeping service. Linens are

changed once during the week if you stay 7 nights or more. You may

contact our office during regular business hours to request additional

needed supplies.

Telephone charges:

A telephone is provided for your convenience at the expense of the

condominium owner. Should you or your guests need to make any long

distance calls, please make them on a mobile phone, collect, credit card,

or charged to a third number. Should we need to charge you for any long

distance calls made during your stay, you will be billed an additional $20

handling fee.

Pets:

Please leave your pets at home. They are not allowed in our rentals.

Smoking:

This is a non-smoking unit. If you must smoke, please smoke outside.

Have a great vacation in Vail!